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Turn talent into performance with our training solutions


What’s Talent Lab?

The Talent Lab is the Consultancy & Research subsidiary of Talent Tools.

The Talent Lab will host our Blog, which will provide members of the HR, or as we prefer, Talent, fraternity, with the latest thinking, research and trends in Talent Management.

Expect to see articles, studies, comments, commentary and synopsis on the people issues that affect workplaces.

The Talent Lab will also be involved in undertake primary Talent Management research and will publish the results here at the Lab. You are invited to participate in our primary research Endeavours.

Peter Smith

HR Manager

XY Company

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Peter Smith

HR Manager

XY Company

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Quisque ipsum neque, feugiat sed eros egestas, iaculis consequat odio. Aenean vitae eros vel diam placerat tincidunt in ac mauris. Praesent congue dui orci, vel malesuada elit lacinia sed.

Peter Smith

HR Manager

XY Company

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Quisque ipsum neque, feugiat sed eros egestas, iaculis consequat odio. Aenean vitae eros vel diam placerat tincidunt in ac mauris. Praesent congue dui orci, vel malesuada elit lacinia sed.

“The aim of the Talent Lab is to enhance workplace performance and wellbeing, our vision is to see people Thriving @ Work™.

We hope you join and enjoy the journey.”

Sharon Hudson, Founder of The Talent Lab

Ready to increase your performance?

Our courses

Taking Flight with DISC

The Taking Flight with DISC training program is a high energy training experience where individuals learn about themselves and others. This is not your typical DISC session. We have literally written the book on the DISC styles and reinvented DISC training.

Why birds instead of letters?

By linking the DISC styles to four birds, the Taking Flight with DISC program breathes new life into the tried and true DISC model. First introduced by Merrick Rosenberg in his book, Taking Flight!, the birds add colorful energy and help create a memorable session for participants. By linking Eagles to the Dominant (D) style, Parrots to the Interactive (I) style, Doves to the Supportive (S) style and Owls to the Conscientious (C) style, people remember the styles like never before. And if people are going to apply new wisdom, they have to remember it! A year from now, when people are asking questions like, “What does the D stand for?” they will still recall that eagle’s personality is direct, decisive, daring, and driven.

Quite simply, letters are not memorable…birds are. Just looking at the letter D does not intuitively reveal behavioral traits like bold, direct, and results-oriented. But thinking about an eagle immediately brings these personality traits to mind. Participants can easily ascribe characteristics that capture the essence of each style to eagles, parrots, doves and owls. The “stickiness” of the birds allows participants to instantly connect with what they represent and remember them for the long-term one.

What is the impact of Taking Flight with DISC Training?

We all know that employees who are self-aware are more likely to maximize their talents, more effectively recognize and manage their challenges, and produce better results. Self-aware employees work better with their colleagues and promote teamwork at every level of your organization. In return, your company experiences higher morale, lower turnover, and better results.

Every employee, whether they realize it or not (and most do not), is a co-creator of workplace culture. When people understand their own personality and behavioral style and show respect for individual differences, they impact the culture in a very positive way. By applying the wisdom of the styles, each person improves the culture, one interaction at a time.

Besides the birds, what makes this DISC training program different?
Most DISC sessions generate a high level of engagement because if there’s one topic people like to learn about, it’s themselves. But the big question three months later is, “Did the DISC training change people’s behaviors?” And maybe more importantly, “Did the training generate a good return-on-investment for the organization?”

Most DISC training programs are designed to teach people the DISC model and help them understand their report and their personality. They do not, however, create new behaviors that help individuals build stronger relationships and drive better results.

Instead of focusing on letters, the Taking Flight with DISC program targets the development of new skills. We focus on application, not on a model that will soon be forgotten. This session builds upon the key skills needed by all employees, such as: communicating, listening, providing feedback, managing stress, dealing with change and managing time. By building on existing knowledge, we utilize a brain-friendly approach to learning that makes new insights immediately accessible in the moment they are needed.

There’s an expression in neuroscience, what wires together fires together. The Taking Flight with DISC session wires DISC to existing knowledge and thus it fires at just the right time.

Is this session interactive?

Yes! This new approach to DISC training was pioneered by Merrick Rosenberg, coauthor of Taking Flight!, Master the DISC Styles to Transform Your Career, Your Relationships…Your Life. In addition to leading DISC training programs for more than 20,000 people over the past two decades, Merrick cofounded Team Builders Plus, one of the first team building companies in the United States. His background in designing interactive team building activities combined with his DISC experience have led to this reimagined approach to DISC training that makes the styles fun, easy to remember, and practical to apply.

The Taking Flight with DISC training program is filled with laughter and learning from beginning to end. We use activities that reflect what people see in their daily life, and get participants to describe their experience with these topics to show how the styles relate to each other. Forget just turning to a partner to discuss and report out, this is a level of interaction you have never seen before.

How long is the session?

The training program can be conducted as either a half or full-day. The half-day program includes an introduction to the four styles, engaging activities to see the styles in action, linking the four styles to core skills needed by all employees, exercises to develop people-reading skills, and action planning.

The full-day session expands the insights to include core principles of applying the styles in action, team dynamics using DISC, and a deeper understanding of how the styles react under stress and pressure.

Chameleon Selling

The Chameleon Selling Program builds upon the insights and skills learned in the Taking Flight with DISC Program. This session takes a fresh approach to sales training that is engaging and impactful.

Based on Merrick Rosenberg’s book, The Chameleon: Life-Changing Wisdom for Anyone Who Has a Personality or Knows Someone Who Does, this session helps salespeople better understand themselves, their customers and prospective customers in a way that has never been done before. Chameleon Selling looks at sales through the lens of the four personality styles – the Eagle, the Parrot, the Dove and the Owl. Participants engage in a series of activities that will enhance the sales skills and strategies they employ every day.

Chameleon Selling is designed to take salespeople to the next level. Participants will learn how to infuse style into everything they do from the initial phase of prospecting and qualifying leads to maintaining the relationship and creating post-sales opportunities.

Chameleon Selling empowers and enables individuals to:
• Develop greater self-awareness of one’s own selling style and its impact on sales success
• Recognize style characteristics of potential customers
• Identify predictable behaviors throughout each stage of the selling process based on the four styles
• Utilize the ADAPT model to improve effectiveness with all types of customers throughout the process
• Present to groups containing multiple personality styles
• Work together more effectively with fellow team members to maximize sales
• Increase sales revenue by incorporating style into their sales skills and strategies

ReDISCovering Conflict

ReDISCovering Conflict helps turn conflict into a constructive force to build relationships and solve problems with innovative solutions. Participants will explore conflict in a revolutionary way by looking at conflict through the lens of our personalities. Building on the founding principles learned in Taking Flight with DISC training program, this course looks at how personality styles play into conflict development, duration, and resolution. Through the new Chameleon Conflict Model participants will learn how to read interpersonal cues to better understand the styles of others, as they gain deep insights into how to apply style wisdom to create positive outcomes during conflict.

ReDISCovering Conflict offers an opportunity to build stronger relationships – but only if it’s handled well. Engaging activities allow participants to experience conflict in action. In turn, they gain the proficiency to flex their approach to match the style of the other person, easing the road to de-escalation and resolution. The exercises reveal tips and techniques for strengthening connections with the people in our lives.

This course will help participants see conflict in a new light, as an opportunity for growth and creativity. By learning how to look at each developing situation through the eyes of Eagles, Parrots, Doves, and Owls participants will be able to see the roots of conflict forming much sooner, understand the triggers for each style, and be able to implement new tactics for employing successful conflict resolution techniques.

ReDISCovering Conflict will enable participants to:

  • Identify how personality style is as an underlying cause of conflict
  • Recognize why each style embraces or avoids conflict
  • Use style to reduce the negative effects of conflict
  • Implement strategies to manage conflict tactics used by each style
  • Flex their style to bridge to others during conflict
  • Shift from placing the blame to fixing the problem

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Comments or questions are welcome.

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